The Booking feature allows you to offer bookable resources inside your community. Members can reserve time slots for things like coaching sessions, rooms, equipment, or services directly through your platform.

This guide explains how to create and configure booking resources in Coapp.

A booking resource is anything members can reserve for a specific time.

Examples include:

Each resource can define:

Go to:

Admin → Bookings → Booking Resources

Then click:

Create Resource or Edit an existing one.

The resource editor is divided into several sections.

The name of the resource shown to members on the booking page.

Example:

A short description explaining the resource or providing instructions.

Example:

Book a 60-minute coaching session with Anna to discuss your business challenges.

Select where the resource is located.

Examples:

Locations can be configured separately in your community settings.

Upload an image representing the resource.

Examples:

Maximum file size: 2 MB

Images help members quickly understand what they are booking.

If enabled, the resource will not be visible to members.

Only administrators will be able to see it.

This is useful when:

This section defines the pricing and booking limits for the resource.

The hourly price for booking the resource.

Examples:

If the price is 0, the resource is free.

Important:

Only users with an active membership can book paid resources.

Select the tax rate that should be applied to the booking price.

The tax behavior (inclusive or exclusive) is defined when the tax rate is created in the tax settings.

The currency used for bookings is defined globally for the entire community and cannot be configured per resource.

Defines the shortest booking time allowed.

The value is entered in minutes.

Examples:

Defines the longest booking duration allowed.

The value is entered in minutes.

Example:

If left empty or set to 0, no maximum limit is applied.

Capacity defines how many users can book the resource at the same time.

This is useful when the resource represents multiple identical items.

Examples:

Example:

If capacity is 5 and a user books 09:00–10:00,
four additional users can still book the same slot.

Once the capacity is reached, the time slot becomes unavailable.

Defines how long before a booking starts members are allowed to cancel.

The value is entered in hours.

Example:

This section defines when the resource can be booked.

Select the days when the resource is available.

Example:

Define the available booking time range.

Example:

You can add multiple intervals per day.

Example:

Use Add Interval to create additional time ranges.

Overrides allow you to change availability for specific dates.

Examples:

If enabled:

Example:

Available slot: 09:00 – 12:00

Users must book the entire 3-hour slot.

If enabled, the user pays the same price for the entire slot, regardless of duration.

Example:

This option is useful for:

This section defines what happens after a booking is completed.

Customize the email sent to members after booking.

Example:

Thanks for your booking!

What: {{resource_name}}
From: {{from}}
To: {{to}}

Available placeholders:

You can add email addresses that should receive booking notifications.

These emails receive:

You can display additional information to users after their booking is confirmed.

Optional fields include:

After booking title

Example:

Your booking is confirmed 🎉

After booking text

Example:

Please arrive 5 minutes early.

After booking button

Example:

Blocking rules automatically block other resources when this resource is booked.

Example:

If Meeting Room A is booked → Projector becomes unavailable for the same time period.

This is useful for:

Bookings can be synchronized with an external calendar.

Steps:

This helps avoid scheduling conflicts.

You can require users to accept terms before completing a booking.

Add the URL to your terms page.

Example:

https://yourcommunity.com/terms

If you use a connected lock, it can be linked to the resource.

Example uses:

Users will receive a temporary PIN code after booking.

Email placeholder:

{{pin}}

Upgrades allow members to add optional extras to their booking.

Examples:

Each upgrade can define:

You can control who can see and who can book the resource.

Restrict visibility using rules such as:

Restrict bookings to specific users such as: