Congratulations, you have chosen coapp!
Your community platform is still empty and doesn't look like your own platform yet? We want to change that.
Before you invite your community, you should follow these steps to make the user experience really convincing.
1. Complete your profile
Set a good example for your community by completing your own profile first. Once you invite your team or members, your profile picture and name will appear in all interactions across the platform.
To edit your profile:
Click your profile placeholder (thumbnail) in the top right corner.
Select Profile.
Click Edit Profile and fill in your details.
Want to customize your community’s profile fields?
👉 Learn how to create custom profile fields to match your community’s style.
2. Add custom domain
Your Community Domain
When you create a new community, coapp automatically assigns a random but very cool built-in domain to it. This domain looks something like:
spring-tree.coapp.io
This is the direct link to your community, which you can immediately share with your team or members. You can find it in your browser’s address bar as well as in your welcome email.
Customize your coapp.io domain
To personalize your domain, follow these steps:
Click Manage in the top right corner.
Click the Settings gear icon in the bottom left corner.
Choose Domain.
Change your coapp.io domain (e.g. to mycommunity.coapp.io) and click Save.
If the name is still available, this will become your community’s new default domain.
Use your own domain
With coapp you can run your community under your own domain as well to have a fully white-labelled customer experience.
If you’d like to set this up, simply reach out to our support team to get started.
For more details, see:
3. Upload Your Logo and Customize Colors
Make coapp truly your own social platform by adding your logo and adjusting the brand colors to match your identity.
To do this:
Go to the Manage area.
Click the Settings icon (gear symbol at the bottom left).
Select Customization.
Upload your logo and choose your preferred colors.
Don’t forget to save your changes when you’re done!
ℹ️ To make sure your logo appears clearly and in the right size, keep the following in mind: 👉 How to customize your Logo
4. Customize user onboarding
All new members will be shown the user onboarding when they log in for the first time. You can customize the 4 steps according to your needs.
To do this:
Go to the Manage area.
Click the Settings icon (gear symbol at the bottom left).
Select Customization.
In the first step you can start with a personal welcome and a team photo. Complete the other steps.
5. Invite Your Team and Members
You can easily invite new members directly from your Feed — look for the Invite members option in the right-hand column.
Invite multiple people at once to get your community started faster.
Now’s the time to bring everyone on board! 🙌
After your team has signed up, you can appoint them as admins.
To do this:
Go to the Manage area.
Select Space.
Select Administrators.
👉 In the meantime you can fill the feed a bit so that your members don't enter an empty platform.
6. Create & share content with Pages
Create your own Channels — for example, for projects, teams, organizations, or knowledge areas — and name them freely. You can design each Channel with Sections — for example, by adding text or images.
Within each Channel, you and your members can create an unlimited number of Pages. Pages are flexible templates that you can define by giving them titles and descriptions. They can serve as rooms, forums, knowledge hubs, project or company spaces. You can define who can create Pages within each Channel — for example, only admins or all members. In addition, each Page has its own settings that define who can view it and who can join.
This gives you full control over which content is visible and accessible.
7. Connect Stripe to receive payments
With coapp, you can easily create and manage subscriptions, plan upgrades, resources, and event tickets — all in one place.
Your members can choose their plan and payment method, and book rooms, resources, or events directly through your platform.
All invoices are generated and sent automatically — no manual work required.
Once Stripe is connected, you can:
Create and sell resources (e.g., rooms, equipment, services)
8. Set up booking calendar
With the booking function you have the possibility to make your resources bookable by your community. Bookable resources in coapp are not limited to physical items. You can also offer bookings for meetings, trainings, or 1:1 sessions with team members or external experts. This is especially powerful in combination with coapp’s pricing system, for example to include a set number of support sessions per membership plan.
9. Subscribe Now
Did coapp convince you? Superb! 🎉
To start your subscription:
Go to the Manage section.
Click the Settings icon (gear symbol at the bottom left).
Select Account and start your subscription.
10. There’s So Much More!
Get started now and explore everything coapp has to offer:
Create events, posts, pages, and polls, match members automatically, and connect even more tools with Zapier.
There’s still so much to discover — start building your community today! 🚀