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Booking Rules: A Detailed Guide

Learn about adjustments you can set for bookings

Updated over 2 weeks ago

Coapp offers a comprehensive set of booking rules to help you manage your resources efficiently. Below is a detailed explanation of the booking rules you can set:

1. Price and Override Price

  • Standard Pricing: Set the default pricing for all bookings.

  • Override Prices: Specify different prices for special dates or circumstances, such as holidays or peak times.

2. Set Booking Duration

  • Minimum Duration: Define the shortest allowable time for a booking.

  • Maximum Duration: Set the longest allowable time for a booking.

3. Cancellation Period

  • Policy Establishment: Specify how far in advance a booking must be canceled to avoid penalties.

4. Availability and Date Overrides

  • General Availability: Set the usual availability times for resources.

  • Date-Specific Overrides: Adjust availability for specific dates to accommodate holidays, special events, or maintenance periods.

5. Book Whole Slot

  • Full Slot Booking: Require users to book entire time slots instead of partial ones, which helps in better resource management.

6. After Booking Behavior

  • Post-Booking Actions: Define actions that occur after a booking is made, such as sending confirmation emails.

  • Information for the User Displayed After Booking: Inform the user that the booking was successful. A clear and concise message like "Your booking was successful!" is ideal.

  • Usage Instructions: Provide clear instructions on how to use the booked resource. This could include specific rules or guidelines that need to be followed.

  • Access Information: Ensure the user knows how to access the resource. This could involve providing a code, arranging a key handover, or giving information about the meeting point.

  • Contact Information: Provide contact options in case the user has questions or issues. This could be a phone number or an email address.

7. Blocking Other Resources When Booking

  • Avoid Double Bookings: Automatically block related resources to prevent double bookings or conflicts.

8. Calendar Synchronization

  • External Calendar Sync: Sync bookings with external calendars like Google Calendar and Outlook to streamline scheduling and avoid conflicts.

9. User Rules

You can now define who can see and who can book each resource individually. This includes conditions based on user roles, membership plans, or individual members. You can also combine rules with logical operators (AND / OR) to create precise access rules.

By utilizing these booking rules, coapp ensures that your resource management is efficient, organized, and tailored to meet your specific needs.

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