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Booking Rules: A Detailed Guide

Learn about adjustments you can set for bookings

Updated over 12 months ago

Coapp offers a comprehensive set of booking rules to help you manage your resources efficiently. Below is a detailed explanation of the booking rules you can set:

1. Price and Override Price

  • Standard Pricing: Set the default pricing for all bookings.

  • Override Prices: Specify different prices for special dates or circumstances, such as holidays or peak times.

2. Set Booking Duration

  • Minimum Duration: Define the shortest allowable time for a booking.

  • Maximum Duration: Set the longest allowable time for a booking.

3. Cancellation Period

  • Policy Establishment: Specify how far in advance a booking must be canceled to avoid penalties.

4. Availability and Date Overrides

  • General Availability: Set the usual availability times for resources.

  • Date-Specific Overrides: Adjust availability for specific dates to accommodate holidays, special events, or maintenance periods.

5. Book Whole Slot

  • Full Slot Booking: Require users to book entire time slots instead of partial ones, which helps in better resource management.

6. After Booking Behavior

  • Post-Booking Actions: Define actions that occur after a booking is made, such as sending confirmation emails.

  • Information for the User Displayed After Booking:

    Inform the user that the booking was successful. A clear and concise message like "Your booking was successful!" is ideal.

  • Usage Instructions

    Provide clear instructions on how to use the booked resource. This could include specific rules or guidelines that need to be followed.

  • Access Information

    Ensure the user knows how to access the resource. This could involve providing a code, arranging a key handover, or giving information about the meeting point.

  • Contact Information

    Provide contact options in case the user has questions or issues. This could be a phone number or an email address.

7. Blocking Other Resources When Booking

  • Avoid Double Bookings: Automatically block related resources to prevent double bookings or conflicts.

8. Calendar Synchronization

  • External Calendar Sync: Sync bookings with external calendars like Google Calendar and Outlook to streamline scheduling and avoid conflicts.

Plan-Specific Features

1. Upgrades

  • Plan Upgrades: Offer users the option to upgrade to different plans monthly and annually, providing access to additional features or resources.

2. Availability of Resources with a Certain Plan

  • Resource Access: Restrict the availability of specific resources to users on certain plans, ensuring that higher-tier plans have access to premium resources.

By utilizing these booking rules, coapp ensures that your resource management is efficient, organized, and tailored to meet your specific needs.


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