With coapp, you can not only organize communities, but also run professional events with ticket sales directly on your platform – without any external tools. Whether it’s workshops, barcamps, online sessions or networking meetups: You can offer events publicly or internally, create free or paid tickets, and manage participants comfortably.
In this guide, we’ll show you step by step how to create an event, configure tickets, accept payments and even handle refunds – all seamlessly within coapp.
Create Event – Your First Step to the Community Experience
Every event starts with an idea – and in coapp, it only takes a few clicks to bring it to life:
Click on the “+” symbol and select “Event”.
In the form, enter the basic details:
Event title
Date & time (start and end)
Optional: Event type (e.g. meetup, workshop), tags, location or video link
💡 Note: If you provide a video link (e.g. Zoom, YouTube, Vimeo), it will only be visible to participants – it will not be shown publicly.
You can save the event as a draft to edit later or publish it directly.
Add Tickets – Plan Attendance and Generate Revenue
Whether free registration or paid participation: The ticket function lets you control who can attend – and how many spots are available.
In the event form, click on “Create Ticket”.
Fill in the details:
Ticket name (e.g. “Early Bird”, “VIP Pass”)
Price, VAT and number of tickets available
Optional: Cancellation policy (e.g. “Refundable up to 7 days before the event”) and custom event ticket T&Cs
Once the ticket is saved, it is automatically displayed in the event and can be booked.
Publish Event – Control Visibility with Precision
Once your event is ready, you decide who can see it:
Use the visibility menu in the top right corner:
Draft: Only visible to you
Community Only: Only visible to logged-in members of your community
Public: Visible to everyone, even without login
If you select “Public”, your event will also be discoverable by external participants – ideal for increasing reach.
Ticket Booking
Participants can register and buy a ticket in just a few clicks:
For external guests:
Select ticket: The visitor clicks on “Get Ticket” and selects an available ticket.
Fill out checkout: First name, last name, email address and optionally a billing address.
Email verification: A code is sent via email. This must be entered in the checkout window.
Payment via Stripe: The payment is then processed.
For logged-in members:
Members simply select a ticket and proceed directly to checkout.
If a payment method (e.g. credit card) is already saved, it is used automatically – no further action required.
The system clearly displays the price including VAT and all relevant cancellation conditions.
After Purchase
After a successful booking, participants receive:
A ticket view with an individual ticket number
The option to export the event to their calendar
Appearance in the participant list, if publicly enabled
Access to event communication: Participants now see all comments and posts in the event feed.
If a video link was provided, it will now be displayed – exclusively to registered participants.
Admin Overview & Participant Management
As the event host, you have access to all event details and bookings at any time:
Edit the event or tickets afterward (e.g. time, location, ticket price).
In the sales overview, see:
How many tickets have been sold (e.g. “4 of 10 sold”)
Who owns which ticket (name, ticket code, status)
Use the search function to find participants by name or ticket code.
Export all data as a CSV file: Simply click the “CSV” button at the top right in the participant view.
These features give you maximum transparency and flexibility in event organization.
Diese Funktionen geben Dir maximale Transparenz und Flexibilität in der Eventorganisation.
Refunds
If participants want to cancel their tickets (within your defined conditions), you can initiate a refund:
Open the participant list and click on “…” next to the respective name.
Select “Refund” and confirm the refund.
Note: The refund is processed via Stripe and may take 5–7 business days.
“My Events” – Where Participants Find Tickets & Invoices
To ensure your participants always stay organized, there is the “My Events” section – accessible to both logged-in members and guests.
There, participants find a personal overview of all events they are currently or have previously attended.
With one click on an event, they can:
View their booked ticket including the ticket code
Initiate a cancellation (if allowed under the cancellation policy)
View the invoice and download it as a PDF
This ensures your event guests always have all essential documents and functions at hand – without the need for follow-up questions.