Skip to main content
All CollectionsFeaturesMembership payments
What are "Pending Customers"?
What are "Pending Customers"?

Understanding "Pending Customers" in Your Stripe Overview

Stella Zerdick avatar
Written by Stella Zerdick
Updated over 5 months ago

Here’s an explanation of what "Pending Customers" in your Stripe overview mean:

  • What are "Pending Customers"?

    "Pending Customers" are individuals who have nearly completed the registration process but have not yet confirmed data submission. This is common, especially with paid memberships.

  • Why are they important?

    These customers have almost completed registration but require final confirmation. Their data is securely stored and can be finalized upon their next registration attempt.

  • No Immediate Action Required:

    There is no immediate action required on your part. Customers can finalize their registration at their own pace without intervention.

Why You Shouldn't Delete "Pending Customers":

Their data is safely stored and can be completed upon their next registration attempt.

If you have any further questions, feel free to reach out.

Did this answer your question?