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What are "Pending Customers"?
What are "Pending Customers"?

Understanding "Pending Customers" in Your Stripe Overview

Stella Zerdick avatar
Written by Stella Zerdick
Updated over a week ago

Here’s an explanation of what "Pending Customers" in your Stripe overview mean:

  • What are "Pending Customers"?

    "Pending Customers" are individuals who have nearly completed the registration process but have not yet confirmed data submission. This is common, especially with paid memberships.

  • Why are they important?

    These customers have almost completed registration but require final confirmation. Their data is securely stored and can be finalized upon their next registration attempt.

  • No Immediate Action Required:

    There is no immediate action required on your part. Customers can finalize their registration at their own pace without intervention.

Why You Shouldn't Delete "Pending Customers":

Their data is safely stored and can be completed upon their next registration attempt.

If you have any further questions, feel free to reach out.

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