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Why do some memberships "expire" automatically?
Why do some memberships "expire" automatically?
Jonas Lindemann avatar
Written by Jonas Lindemann
Updated over a year ago

Managing Member Subscriptions with Stripe

An important part of managing member subscriptions is tracking those whose initial membership payment fails. To do this, you can filter memberships based on a "Expired" status in your Stripe Dashboard.

Finding Expired Memberships

To find memberships with an "Expired" status, head to your Stripe Dashboard at this URL:

Resolving Payment Issues

If it isn't clear why a membership's initial payment failed, a common solution is to recreate the membership and select "Email invoice to customer to pay manually" as the "Payment collection method" in coapp.

Conclusion

By regularly searching for and resolving membership payment issues in your Stripe Dashboard, you can ensure your members have a positive experience with your subscription-based service.

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