When using coapp to manage your community and process payments, it’s important to understand the fees involved. If you decided to use coapp's payment features, we charge platform fees on all payments processed through the platform, in addition to Stripe’s payment processing fees. This article explains how these fees work, so you can effectively manage your community’s finances.
Platform Fees
Coapp.io applies a platform fee to all revenue generated through the platform. This fee is a percentage of your total revenue and is charged on top of the fees applied by Stripe. The exact percentage depends on the pricing plan you have chosen for your Coapp.io platform.
Where to Find the Platform Fee Information:
You can find the platform fee percentage in your selected plan details and in the “Monetization” section of your Coapp.io admin panel. Additionally, detailed pricing information is available at coapp Pricing.
Reducing Platform Fees:
To lower your platform fees, consider upgrading to a higher subscription plan that offers reduced fees as part of its package.
Stripe Payment Processing Fees
Stripe handles all payment processing for transactions on Coapp.io. In addition to the platform fee, Stripe charges its own processing fees for each transaction.
Standard Stripe Fees:
Stripe typically charges 0.5% in addition to varying fees depending on the payment method used. For example, credit card payments might have different fees compared to bank transfers.
Where to Find Stripe Fees Information:
For a detailed breakdown of Stripe’s fees, please visit Stripe Pricing.
Summary
When processing payments through Coapp.io, both platform fees and Stripe processing fees will apply. Understanding these fees is essential for effectively managing your community’s finances and planning for growth. By choosing the right subscription plan and familiarizing yourself with Stripe’s fees, you can optimize your community’s revenue.
For more information or assistance with managing your platform fees, please reach out to coapp support.