As an Admin: Reset a Member's Password
Community admins can reset a member's password directly from the management area.
How to do it
Open Manage.
Navigate to Community → Members.
Select the member whose password you want to reset.
Click the three-dot menu in the top-right corner.
Select Reset Password.
The member will receive an email containing a link to create a new password.
As a Member: Reset Your Own Password
Members can reset their password at any time through their account settings.
How to do it
Click your profile picture in the top-right corner.
Select Account.
Scroll to the Password section.
Click Reset Password.
You will be redirected to the password reset page.
Request a New Password
Enter the email address associated with your account.
Click Reset Password.
Open the email containing the password reset link.
Create a new password.
Note: If you do not receive the email, please check your spam or junk folder and make sure you entered the correct email address.