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CRM features for Managing Your Community on Coapp
CRM features for Managing Your Community on Coapp

Coapp offers a range of Customer Relationship Management features to help you manage your community. Here is an overview:

Updated over a month ago

Member Management

Manage Profiles and Memberships:

Administrators can invite members, organize their profiles, and manage memberships seamlessly.


​Store Individual Notes:

Specific information about members (e.g., interests, preferences, or special events like birthdays) can be added as notes. This feature is accessible under:

Manage > Community > Members > Click on a Member

Member Communication

Announcements:

Send updates or important notifications to the entire community.

Direct Messages:

Send private messages directly to your members in-app

Tagging in Posts:

Engage members directly by tagging them in posts and discussions.

Analytics and Insights

Statistics Dashboard:

Gain insights into member activities and identify the most used features. Use this data to adapt strategies and improve engagement.

Data-Driven Decisions:

Leverage analytics to boost member engagement and optimize community interactions.

Monetization and Memberships

Manage Pricing Models:

Create and customize membership tiers to cater to diverse member needs.

Track Transactions:

Keep an overview of payments and bookings made within your community.

Expandable Profiles (Custom Solutions)

For advanced needs, such as adding extra profile fields (e.g., birthdays, awards, or custom data), Coapp offers tailored solutions. Contact the support team to explore this option.

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