This roadmap provides a transparent overview of the current accessibility status of the coapp platform and the measures planned for further improvement.
It is intended to support customers in their own accessibility documentation and compliance processes (e.g. under the German Accessibility Strengthening Act – BFSG). This document does not constitute a certification or confirmation of legal compliance. It outlines the current implementation status and the direction of ongoing development.
For the official accessibility statement, please refer to:
Current Accessibility Status
coapp is continuously working toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.
Many central features of the platform are already accessible. However, accessibility is not yet fully implemented across all areas.
Known limitations currently include:
Partially insufficient visual representation of keyboard focus
Color contrasts that are not consistently compliant for individual elements (e.g. icons, badges)
Ongoing optimization of semantic labeling and ARIA roles
Semantic structuring and ARIA roles have largely been implemented but are being continuously refined.
We regularly perform automated assessments using Google Lighthouse for orientation purposes. Tested page areas currently achieve an accessibility score between approximately 65% and 75%. These values reflect an intermediate level of implementation and are gradually being improved.
Accessibility is an ongoing development process. Full WCAG 2.1 AA compliance cannot currently be confirmed.
How You Can Improve Accessibility Today
Customers can implement additional accessibility improvements within their own coapp instance.
coapp provides:
A policy framework to support accessibility governance
Through Custom JavaScript, operators may integrate tools such as accessibility overlays or additional assistive scripts.
Planned Enhancements (Next 12 Months)
Within the next 12 months, the following improvements are planned, subject to prioritization and product development capacity:
Improved and more consistent keyboard focus indicators
Expanded design customization options
Ability to define and adjust the complete color palette
Full color contrast control
Adjustable font sizes
Further optimization of semantic markup and ARIA implementation
coapp maintains a publicly accessible product development roadmap.
Accessibility-related improvements and initiatives can be reviewed here:
These measures are intended to progressively improve accessibility. Timelines may be adjusted depending on technical and strategic prioritization.
Ongoing Accessibility Governance
Accessibility is being embedded into our development workflow.
Ongoing measures include:
Automated review and assessment of frontend code changes
Regular automated accessibility testing
Continuous optimization of semantic structure and UI components
Accessibility considerations are incorporated into product development processes to gradually improve conformance levels over time.
Shared Responsibility
Accessibility compliance depends on both the technical platform and its individual configuration and usage.
coapp provides the technical foundation and continues to improve platform accessibility. However, operators are responsible for:
Creating accessible content
Ensuring accessible uploaded materials (e.g. PDFs, media)
Selecting accessible color schemes and branding elements
Maintaining their own accessibility statement where legally required
Assessing whether their specific implementation meets applicable legal requirements
Legal compliance (e.g. under the BFSG or other regulations) cannot be guaranteed solely by using the coapp platform. It depends on the individual configuration, content and operational setup of each customer instance.