If you’re experiencing difficulties logging into the coapp mobile app, follow this guide to resolve common issues.

1. Confirm Email Address

After registration, you’ll receive an email to confirm your email address. Here’s how to ensure a smooth process:

• Check Your Email: Open the confirmation email on the device where the coapp mobile app is installed.

• Use the Same Device: The confirmation link must be opened on the device that has the coapp mobile app installed for the confirmation to be successful.

• Confirm on Supported Devices: The app currently supports devices with recent OS versions. Ensure your device meets the minimum requirements.

2. Device Compatibility

Older devices may not be supported:

• Minimum Device Requirements: coapp is optimized for newer devices. For example, iPhone 7 or devices running outdated iOS versions (e.g., iOS 15.8.3) may experience compatibility issues.

• Consider Updating or Switching Devices: If possible, try accessing the app on a newer device to ensure functionality.

3. Navigate the App After Login

If the app is not responsive after confirming your email:

• Tap on Different Menu Items: Sometimes, switching between menu items in the app can prompt content to load.

4. Additional Solutions

If you’re still unable to log in, try the following steps:

• Terminate and Restart the App: Force close the coapp app, then reopen it to reset the session.

• Reinstall the App: Uninstall coapp from your device, then reinstall it from your app store to ensure you’re using the latest version.

5. Additional Tips

• Check Network Connection: Ensure you have a stable internet connection.

• Reconfirm Your Email if Prompted: If you attempt to log in multiple times, coapp may send a new confirmation email for each session. Confirm the latest email to proceed.

For further support, contact the coapp team directly. They’re available to help ensure a seamless setup.